Helplines

Tiana Gordon
Tiana Gordon
  • Updated

We're sorry to hear that you are struggling right now. Here is a list of contact numbers that you could use to help support you at this challenging time. We hope things start to feel a little easier soon. ❤️

UK

National helplines 

  • 999 and 112 is the national emergency number in the United Kingdom.
  • 111, Option 2, is the National Health Services' First Response Service for mental health crises and support. This is not available in all areas of the country yet.

Registered charities 

  • 116 123. Samaritans is a registered charity aimed at providing emotional support to anyone in distress or at risk of suicide throughout the United Kingdom. They provide a 24/7 crisis line, as well as local branches (http://www.samaritans.org/).
  • Text SHOUT to 85258. Shout is the UK's first free 24/7 text service for anyone in crisis anytime, anywhere. It is a place to go for those struggling to cope and in need of immediate help (https://www.giveusashout.org/). 
  • 0800 689 5652. National Suicide Prevention Helpline UK is a helpline offering a supportive listening service to anyone with thoughts of suicide throughout the UK and is open from 6pm to 3:30am every day (https://www.spbristol.org/NSPHUK).

 

Germany 

National helplines 

  • 112 is the national emergency number for fire and ambulance in Germany.
  • 110 is the national emergency number for police.

Registered charities 

  • 116 123. Telefonseelsorge is a support service open 24/7 to anyone and everyone. They have an online chat that can be accessed via their website (https://online.telefonseelsorge.de/). 

 

Italy 

National helplines 

  • 112 is the national emergency number for Italy.

Registered charities 

  • 02 2327 2327. Telefono Amico Italia is committed to supporting anyone who is in a state of crisis or emotional emergency. Services are available every day from 10am to 12am (http://www.telefonoamico.it).
  • 06 77208977. Samaritans - ONLUS is committed to giving emotional support to those who live in a situation of crisis, loneliness, depression and especially to those who have come to see suicide as the only way out. The helpline is available every day from 1pm to 10pm (http://www.samaritansonlus.org).

 

Outside the UK, Germany and Italy.

Here is a link to a list crisis helplines, divided by country. We hope this helps! 

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