Account & Subscriptions

  • Where can I review my subscription information? 📃

    You can view your subscription information by following the steps below. ⬇️: Click on the Profile tab at the bottom right o...

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  • Can I pause my subscription? ⏸

    We currently don’t offer the option to pause your subscription. However, you can cancel the auto-renewal of your subscriptio...

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  • Does MindLabs auto-renew my subscription? 🔄

    Your MindLabs subscription will auto-renew if it has not been cancelled at least 24 hours before the renewal date.⏱ You can ...

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  • How do I cancel my subscription? 💔

    You can cancel your subscription by following the steps below. ⬇️: Click on the Profile tab at the bottom right of the scre...

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  • What happens when my free trial ends? 🤔

    Apple’s subscription environment requires a commitment to some form of subscription before starting a free trial. Because of...

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  • Why do you need my card details for a free trial? 💳

    Apple’s Subscription system requires the need for card details to be present when selecting any app subscription as it uses ...

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  • How do I cancel my trial? 💔

    Cancelling your trial (at least 24 hours before the trial expiry date) prevents you from incurring any charges once the tria...

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  • There has been an error with my payment method. What do I do?❕

    If for some reason there are insufficient funds at the time of your renewal date, Apple will attempt to take a payment a cou...

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  • I have been charged but I didn’t know I had a subscription running? 😕

    Sadly, we don't have access to Apple's subscription environment or billing details to cancel or refund purchases. We are sor...

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